All Parks
Terms & Conditions
Entry guidelines, online ticketing rules, and visitor terms for Zyng Parks.
Park Rules & Policy
- 1Entry is permitted only with a valid ticket. Please carry a printed or digital copy.
- 2Outside food and beverages are not permitted inside the park premises.
- 3Littering is strictly prohibited. Please use designated dustbins.
- 4Visitors must follow instructions given by park staff at all times.
- 5Swimming or entering water bodies is not permitted unless in designated areas.
- 6Photography and videography for personal use is allowed. Commercial shoots require prior permission.
- 7The management is not responsible for loss of personal belongings.
- 8In case of an emergency, please contact the nearest park staff or security post.
Cancellation & Refund Policy
- 1Tickets once booked are non-refundable under normal circumstances.
- 2In case of park closure due to weather, natural calamity, or government orders, a full refund will be issued within 7–10 working days.
- 3Partial cancellations (e.g. reducing the number of tickets after booking) are not permitted.
- 4Rescheduling of tickets to a different date is subject to availability and must be requested at least 48 hours before the visit date.
- 5Refund requests must be submitted via our official support channel with the booking reference number.
- 6Refunds will be credited to the original payment method only.
- 7No refund will be issued for no-shows or late arrivals after park closing time.
- 8Tickets purchased during promotional or discounted offers are strictly non-refundable.
- 9The management reserves the right to modify this policy at any time without prior notice